Event Management – Event Standardization
Standardizes events across all your monitoring sources into a single consistent format.
Help you benefit of the same event management process across all monitoring tools from enrichment to incident ticket creation.
- Standardize event format from various monitoring tools into a single, consistent format, making it easier to manage.
- Cross-Platform Visibility: Gain a comprehensive view of your infrastructure by breaking down silos between monitoring systems.
- Improved Team Efficiency: A consistent event format reduces the complexity of managing alerts, allowing teams to focus on fast, effective responses.
- Simplified Incident Management: Reduce manual effort and eliminate confusion caused by different data structures, enabling faster decision-making.
Event Management– Event Enrichment
Add valuable context to your alerts with data from external sources. MOMA IT manages the entire lifecycle of collected data, from ingestion to use, retention to deletion, tracking the evolution of each type of transaction and event over time. It easily connects technical and business datas providing important insights into the utilization of IT resources, business applications and more.
- Provide a “rule based” engine for custom event processing logic.
- Use external sources to enrich events (CMDB, ITSM, Data Lakes, etc…)
- Allows the monitoring of processed events and their lifecycles
- Share information securely using different levels of visibility.
- Efficiently trigger actions from events and data reported by integrated sources.
Event Management – Event Correlation
When multiple alerts come in from various parts of your system, it can be overwhelming and time-consuming to sort through the noise and identify critical issues. Our solution automates this process by correlating events across your entire infrastructure, making it easier to understand interdependencies and get to the root cause faster.
- Noise reduction: Reduce number of alerts and incident tickets with automated interdependencies analysis
- Root Cause Analysis: Quickly identify root causes, reducing troubleshooting time and improving resolution.
- Enhanced Context: Provide contextual information to understand the impact of specific actions on system performance.
- Anomaly Detection: Automatically identify unusual patterns, alerting teams to potential issues before they escalate.
Blackout Management
MOMA Blackout Management allows you to implement self-service to easily create, manage, and delegate blackout management to your team or to your application manager.
- Self-Service platform for event blackout
- View and manage blackouts
- Use and re-use calendars
- Use out of the box blackout templates or create your own
- Secure blackouts with granular RBAC
ITSM Integration
MOMA IT’s connects with IT service management processes, ensuring that operational insights are effectively translated into actionable service improvements. By bridging the gap between technical metrics and service management, organizations can enhance their incident response and streamline workflows.
- Automated Incident Management: Automatically create and manage incidents in your ITSM system based on observability alerts, reducing response times and manual overhead.
- Enhanced Visibility: Integrate monitoring datas into your ITSM platform to provide a comprehensive view of service health and performance.
- Improved Communication: Facilitate collaboration between IT operations and service management teams, ensuring that all stakeholders have access to critical information.
- Data-Driven Decision Making: Leverage observability data to inform ITSM processes, allowing for proactive incident resolution and service optimization.
Notifications
Notifications and ticket management are fully integrated into the solution, allowing you to communicate about the status of a service or application via communications networks unique to each company.
- Automated Incident Management: Automatically create and manage incidents in your ITSM system based on observability alerts, reducing response times and manual overhead.
- Enhanced Visibility: Integrate monitoring datas into your ITSM platform to provide a comprehensive view of service health and performance.
- Improved Communication: Facilitate collaboration between IT operations and service management teams, ensuring that all stakeholders have access to critical information.
- Data-Driven Decision Making: Leverage observability data to inform ITSM processes, allowing for proactive incident resolution and service optimization.
MOMA IT Administration
Self Monitoring
MOMA IT employs Prometheus, MetricsHub, and OpenTelemetry to facilitate robust self-monitoring, ensuring optimal performance and reliability. This integration also allows organizations to collect, store, and analyze metrics efficiently, providing insights into there own system health and performance.
- Unified Metrics Collection: OpenTelemetry standardizes data collection and feeds metrics into Prometheus for real-time performance monitoring.
- Proactive Monitoring: The tools enable proactive alerts based on key metrics to address potential issues before they impact service quality.
- Scalability: This combination offers a scalable solution that adapts to evolving infrastructure needs.
MOMA IT Administration
Data Retention
MOMA IT leverages Elasticsearch as a powerful data retention solution, enabling efficient storage, retrieval, and analysis of vast volumes of observability data. This integration empowers organizations to maintain visibility into their systems and applications while ensuring compliance with data retention policies.
- Scalable Storage: Elasticsearch’s distributed architecture allows for seamless scaling, accommodating increasing data volumes without compromising performance.
- Flexible Data Management: Organizations can implement customizable data retention policies, ensuring that relevant data is preserved while obsolete data is automatically purged.
- Enhanced Analytics: Elasticsearch supports complex queries and aggregations, empowering teams to extract valuable insights from their observability data for informed decision-making.
MOMA IT Administration
MOMA IT Infra
MOMA IT utilizes Full Docker Hosting to deliver a robust observability solution that simplifies deployment, scalability, and management of services. By containerizing components, MOMA IT ensures that organizations can monitor their systems and applications effectively, regardless of the underlying infrastructure.
- Simplified Deployment: Quickly roll out updates and features with minimal downtime.
- Scalability: Easily adjust services to meet changing workloads.
- Isolation and Security: Enhance security through component isolation in separate containers.
